Welcome To NW Claims Managment
NW Claims Management is an Oregon & Washington Licensed Public Adjuster located in Portland, OR. We work for you not the insurance company.
Public Adjuster Services For Oregon Homeowners & Businesses

Commercial Claims
NW Claims Management represents commercial property owners after damage from fire, water, storms, or vandalism. As licensed public adjusters, we handle inspections, documentation, and negotiations with your insurer — working to recover the maximum payout so you can get back to business.

Residential Claims
If your home has been damaged, we’ll help you take control of the claim process. From fire to flood to theft, NW Claims Management acts on your behalf to document losses, manage the insurer’s process, and ensure you receive a fair and timely settlement.

Government & Non-Profit
We work with municipalities, schools, and non-profits to navigate complex insurance claims. Our team ensures full documentation, proper valuation, and expert negotiation — helping protect your mission and budget after property damage or unexpected loss.
NW Claims Management is Your Portland Oregon Public Adjuster
If you have filed an insurance claim, hiring a Portland public adjuster is the only way to ensure your claim will be adjusted fairly. We work solely on your behalf to recover the maximum amount allowed by your current policy. We have the training necessary to read and interpret your policy language, the construction knowledge to assess the damage to structures, and the experience in insurance claims to know all the tricks of the trade. Your insurance company is a powerful, profit-driven corporation with clever ways of hanging on to your money. Without representation of your own, the adjuster working for the insurance company will have complete control of your claim, and they will not be working in your best interest. In fact, they have financial incentives directly related to how little you receive in compensation. Insurance policies are extremely confusing and many people believe they must trust that their insurance company will fairly and equitably pay their claim. Unfortunately, all too often, they will deny a claim that should be covered, under-fund a covered loss, or will push their “preferred contractors” who may try and keep the costs down by doing minimal repairs.
With more than 15 years of experience in the state of Oregon, our licensed professional Oregon public adjusters will work hard for you and are determined to recover the maximum amount possible.

Get A Free Claim Evaluation Today
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Public Insurance Adjusters: How To Choose the Right One
Damage to your home or commercial property can have a devastating impact. This is especially the case if the damage is caused by natural disasters or floods. Luckily, there is an insurance system in place which will ensure that you are able to recover what you have lost. When property owners make insurance claims, they can have their home or business repaired or even rebuilt.
Though filing a claim can be a little tedious, and in some cases, raise the cost of insurance, this can help to take a huge financial burden off of the property owner’s shoulders. The first part of the claims process is pretty easy and straight-forward. All you need to do is get in touch with the insurance agent and give them all of your information. However, at some point, you will eventually need to contact a public insurance claim adjuster.
Let’s take a moment to discuss what a public adjuster does, the reasons people choose to hire claim adjusters as well as how to choose the right expert for you. But first, let’s define what a public insurance claim adjust is.
What is a Public Insurance Claim Adjuster?
Public insurance adjusters are experts in the details and language of an insurance policy. They typically have experience in construction and use their sophisticated software in order to undergo independent evaluations of their client’s loss of property. Not only can they better estimate the property owner’s damages but he or she also knows exactly how to record and submit claims for the policyholder.
They use all of this information to work on the behalf of the policyholder. Whether your property has been affected by fire, flood, smoke, hurricane or wind damage, an public insurance claim adjuster can be file and negotiate for you.
Reasons People Choose to Hire Public Insurance Adjusters
Many people handle their own insurance claims. They take care of everything from start to finish without ever having to consult a public claims adjuster. So why should a policyholder work with a public adjuster when they can carry out the process on their own? Well, there are two key reasons people choose to hire a public insurance adjuster instead of attempting to handle the process by themselves.
1. Maximize the Settlement
Believe it or not, not all insurance companies will handle your claim properly. In fact, there are times in which policyholders get far less than what their property is worth. And this leaves the property owners to make up the costs for whatever they were not able to get from their insurer. And this amount can be staggering in some cases.
That’s why some policyholders choose not to take any chances. They want to maximize the amount that they receive back from the insurance company. Research shows that the use of a public adjuster can help to increase the final claim payment amount. Note: Any many cases, the adjuster is paid a commission on how much they are able to get you, so they have a vested interest in getting back the most they can.
2. Overwhelmed
Another often overlooked element of damaged homes or commercial buildings is the toll that it can take on the policyholder emotionally. In fact, there are some property owners who go through stages of grief when their property has been damaged or destroyed. In these times, the person may feel particularly overwhelmed with all of the things that need to take care of. Some are even mentally paralyzed from the loss.
And this is where an adjuster can come in handy. Instead of having to deal with all of the stress that comes along with filing an negotiating a claim, policyholders can put this task in the hands of people who did it every day and can help speed the process along.
How to Choose the Right Public Adjuster
As you can see, there are several ways in which public claims adjusters can make the lives of policyholders easier. However, this does not mean that policyholders shouldn’t be selective about who they work with. In fact, there are a few questions that you should ask yourself when searching for the right adjuster.
1. Does this public claims adjuster have the proper certifications?
One of the first thing that you should consider before hiring a claims adjuster is whether or not they are legally able to practice. Ideally, you should look for an adjuster who is licensed to work in the state where you reside or run your business. Is your claims adjuster bonded and do they participate in continuing education courses so that they can maintain their license? Not only does this ensure that your adjuster is well-qualified, but also that everything is done within the bounds of the law.
2. Is your adjuster going to handle your claim personally?
You should take time to find out how many people will be working on your claim. For instance, if you choose to hire a firm, they may decide to send one adjuster out to get an estimate and another to analyze your claim. You may prefer to work with just one person.
However, it is important to note that working with more than one adjuster is not always a negative. In some cases, the firm may send out another adjuster who has more experience with cases like yours. So this is a matter of personal preference and level of experience.
3. Do they have any referrals?
One of the best ways to find out how efficient an adjuster is at his or her job is to check their referrals. Ideally, these referrals should from someone you trust like a family member, friend, co-worker or even a good acquaintance. If you cannot get the recommendation of someone you know, then check online. Quite often firms and individuals will have an online presence and customers will leave reviews. Find out what their experiences were like. Was the person professional? Were they experienced?
4. Does your adjuster have experience?
Sure, there are some claims adjusters who are just starting out. However, if you want to get the most out of your experience, then you may want to be on the lookout for adjusters who have been in the business for some time. This is especially the case if your claim is very severe or it seems as if there are going to be a few complications here and there. Ask the adjuster what types of claims they have worked on in the past. Do they happen to have any experience with your insurer? How long have they been practicing? The more experience they have, the better.
5. How much of the process do they handle?
It’s a good idea to find out how much of the process the adjuster plans to handle. Will they handle all of it from start to finish, without your ever having to speak to the insurance company? Will they expect you to deliver the information to the company? Find out how involved this person will be.
As you see, public claims adjusters play a vital role in ensuring that policyholders get the amount that they deserve. They are also able to help lessen their emotional burdens as well. Taking the time to do the proper research can ensure that you find the right adjuster for you.
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Reach Us
With more than 20 years of experience in the state of Oregon, our licensed professionals are determined to recover the maximum amount possible.
11918 SE Division Street
STE #364
Portland, OR 97266
(541) 936-0033